Return policy

Return policy

What is your return policy if any?

You have 60 days from the date of first purchase to get a full refund minus shipping. All you have to do is to send an email to hello@serumbeautyshop.com with your first and last name asking to get a refund. We will send you the instructions to get your refund. We ask for all the bottles back, even if they are empty. You must send your package back using a tracking number to 1740 Robinson avenue suite 10, san Diego 91203. Email us your tracking number as soon as you get it. You will receive your refund as soon as your package is delivered to our office. Shipping is not refundable. You are responsible for the cost of shipping when your return the merchandise. No refund will be issued after 60 days from date of first purchase or if you don’t return all the bottles. If you didn’t use tracking and we do not receive your return order, you will not get a refund. Tracking acts as evidence we received your return package.